Credits gone

[ana]

ana submitted a new ticket:

Credits gone

Content:

Hi, I bought 10 credits to get this resource https://www.nullpro.net/resources/huge-icons-pack-3-000-icons.8901/
After my account was credited i pressed Download only that i Canceled by mistake the download. Now my credits are gone and I cannot download again, so i got no resource.
Can you help me with this?
Thanks!
Ana