HelpDesk Pro – AI-Powered Ticket Management & Customer Support System
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  • Создатель Темы Создатель Темы richard
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thanks to dear member @richard submitted a new resource:

HelpDesk - Online Ticketing System with Website - ticket support and management - HelpDesk is a powerful ticket management system that can manage massive data.

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HelpDesk is a powerful ticket management system that can manage massive data. It’s a single-page application made with Laravel, Vue.js, and InertiaJS.

You don’t need any other website as HelpDesk has front pages supporting the blog post, FAQ, services, privacy policy, terms, knowledge base, etc.

Demo: https://hd.w3bd.com

Documentation:...

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thanks to dear member @richard updated HelpDesk - Online Ticketing System with Website - ticket support and management with a new update entry:

changelog

- FIXED: Fixed ticket status issues while a ticket not closed
- IMPROVEMENT: Setup default ticket status and hide this from the initial ticket creation
- FEATURE: Auto fill up user details while create a new ticket by Logged in user from the front pages.
- FEATURE: Added CronJob URL, so cronjob can be set with cPanel or Shared hosting.
- NEW: Updated documentation for the email piping cronjob setup

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thanks to dear member @exo updated HelpDesk - Online Ticketing System with Website - ticket support and management with a new update entry:

v3.69 (19 December 2023)

--- 3.69 (19 December 2023) ---

- IMPROVEMENT: Global Settings Page (As per user request)
- IMPROVEMENT: Installation database issue for some cases (As per user request)
- FIXED: Logo and Image caching issue while change (As per user request)

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thanks to dear member @netman updated HelpDesk - Online Ticketing System with Website - ticket support and management with a new update entry:

19th January 2024

- IMPROVED: Database Connection while DB password with special characters(as per customer request)
- IMPROVED AND FIXED: Send Mail While creating/updating ticket (as per customer request)
- IMPROVED AND FIXED: Priority update on settings page
- REMOVED: Softdelete Feature (regarding customer recommendation)
- FEATURE: Added terms & conditions checkbox while submitting a ticket by customer. (As per customer request)
- IMPROVED AND FIXED: Changed Ticket `uid` format with md5 generated code...

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